Wholesale FAQs

Shipping Information

Thank you for your interest in adding our products to your retail assortment. We are looking for a strong fit – and we know our retailers are, too.We are proud of the quality, diversity, and uniqueness of our re-sellers, and we welcome your interest.

If you are interested in placing a wholesale order with us, please carefully read the details below to learn more about our terms and conditions.

The first step to becoming an TTMAS wholesaler is to contact us on : sales@thetsaimaasai.com
Once reviewed you will be issued with access to the wholesaler section to allow proceed to place your order. For custom order requests feel free to send us an email your custom details.

Our minimum wholesale total purchase is $200.00 USD per order but there are no quantity minimums. We keep our minimums quite low for two reasons: 1) If you’re new, it’ll give you a low-risk opportunity to try out our product and 2) When you’re ready to re-order, you’ll be able to re-order in a quantity that work for your space and current stock levels.

Orders can be made by contacting us on: sales@thetsaimaasai.com

Unfortunately, we do not send out free sample packages.

Due to the high cost of our products, free product samples are not available. Parties interested in product samples will be charged the retail price for each unit plus applicable shipping charges.

We accept major credit cards ( Visa, MasterCard and American Express). 100% of the payment is due at time of order placement. We also accept bank deposits (e-transfers)

Payment Information

We make effort to ship wholesale orders within 7 business days of receiving payment.

We ship via DHL EXPRESS, Time in transit may vary between 3 and 7 days depending on country of destination. For information regarding a specific shipment, please contact : sales@thetsaimaasai.com

Wholesale shipping charges are based on weight, either ACTUAL WEIGHT OR VOLUMETRIC WEIGHT which ever is higher. These charges will be included in your invoice, and will be provided prior to shipping your order.

For wholesale orders, we offer between 40 – 50% off MSRP less special offers depending on specific items.

Please contcat us for more details.

If you’d like to receive wholesale access, please email us on : sales@thetsaimaasai.com

For International orders, we use WeightBased Shipping which means that your shipping rate will be calculated on the basis of the cumulative weight of the items being shippedWeightbased shipping is cost-effective, and ensures that customers will be charged a proportional price regardless of the number of items in their order.

Returns & Refunds

We also offer custom pieces. Our in-house designers can create custom designs for your business.

We do not set an MSRP. That is up to you and what makes sense for your business model.

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